T Mobile Forwarding "Failed to Read Data"
23 replies
I faced the same issue, notwithstanding facing that, no solution notwithstanding.
Disconnect from WiFi and effort again. Call forwarding doesn't work over WiFi Calling.
Hey folks! Any luck subsequently turning off WiFi?
I reported this issue since March engineering does not know what is happening. I tested more than x phones they replaced more than seven times the sim menu issue still happening.
Hey
Sorry to hear you accept likewise been having this issue 😥 Do y'all have a postpaid or prepaid account with usa?
OMG...i have literally been going bat sh*t crazy from this same exact problem on BOTH of my Samsung S9+ phones. NOBODY at T-Mobile is able to figure it out and all they practice is apologize and "sympathise my frustration". Both of my devices are paid off and unlocked. I also have an AT&T account, when I take my at&t sim and insert it into my T-Mobile Samsung S9+ "supplementary services" works perfectly. Only when I am on T-Mobile 4G LTE does this occur. The merely manner I am able to access supplementary services with my T-Mobile sim inserted is commencement I accept to manually alter my network mode under connections to "3G/2G" which puts it on regular 4G. This problem has been occurring for nearly 3 weeks now just my device has been paid off for over 5 months and the only solution T-Mobile offers is that I should upgrade. Changed my sim menu iii times, factory reset my phones and it all did no good. I have a business organisation account. Ironically out of 4 lines, 2 are S9+ which have the same issue, the other two Samsungs are a J7 Star and an A6 which do not accept bug (entry-level devices). Gee, what a surprise my flagship devices are paid off and they're encountering problems. Then sick of this gimmick network. smh
Postpaid, is a national issue, I have been with engineering simply nothing fix the issue.
I just tried on my phone. Turned off WiFi. Tried 2G, 3G, LTE. Cypher worked.
So hither'southward the thing, nether normal operation. When y'all access supplementary services, the information moniker in your notification bar is supposed to pace down from 4G-LTE to regular 4G. This recent problem inhibits the Samsung from down stepping from LTE to 4G. That's when the device times-out and gives the error message. With that said, I decided to get to SETTINGS>CONNECTIONS>MOBILE NETWORKS and switched to "3G/2G (motorcar connect)" which manually brought it down to regular 4G. I and so went dorsum into my phone dialer keypad and went into settings, tapped on "supplementary settings" and information technology was able to access and load the information. This is Non a fix, simply more of an ascertainment I made in order to jerry-rig my phone to work.
As you tin see switching downwards to regular 4G allows the Samsung S9+ to load "supplementary settings"
I call up the upshot is link to digits if you always used them. But don't know there is no ane with the experience to bargain with this.
Funny yous should mention digits, my other S9+ used to have a Samsung Galaxy smartwatch with a Digits line associated to it until we asunder the service to the smartwatch. At present when someone calls aforementioned S9+, they get a "the subscriber y'all have reached is non in service" message followed past the call going through. T-Mobile technical back up claims the Digits number was successfully unpaired with the S9+ number upon deactivation of the Digits line.
I have already had tech support submit multiple trouble tickets, reexplained the result to a dozen "experts" and multiple tickets to the engineering science section, they claim they haven't heard of such a thing and that everything including provisioning checks out on my lines. Factory reset, three sim card swaps later and all the same waiting for a fix.
i have more than ten tickets and more four open up information technology just does not makes sense
For what good it will exercise I but got off the phone with Alvin in Tech Back up.
I find it odd that when I insert my at&t sim carte du jour into my T-Mobile S9+, supplementary services works as intended. As I mentioned earlier I inverse my t-mo sim a few times already and so that's obviously not the problem. My phone never did this before a month ago. Since I'1000 legit unlocked already, I wonder if I wink the USA carrier-unbranded stock firmware for my S9+ if information technology will nonetheless have the same outcome.
In my case, I'1000 using a Moto G7 Power and the hash code "*#61#" fails. No supplementary services involved. The network doesn't recognize the MMI.
This is definitely something on the network side folks. I am not seeing any credible known issues on this and then if you lot have a service ticket opened with our experts over the phone, that is going to be the best course of action for getting this resolved.
Every bit you can see switching downwardly to regular 4G allows the Samsung S9+ to load "supplementary settings"
This worked for me.
After getting to this indicate I was able to update the forwarding numbers by turning wifi back on before making changes.
Source: https://community.t-mobile.com/android-9/call-forwarding-issue-12813
0 Response to "T Mobile Forwarding "Failed to Read Data""
Post a Comment